Privacy Policy

We collect information that helps us provide and improve our service:

• Account information - Your email address and login details when you sign up.
• Profile information - For candidates: your name, headline, skills, work experience, location, compensation preferences, and profile photo. For employers: your organization details and contact information.
• Your resume - If you choose to upload one, we store it securely and scan it for malware to protect everyone on the platform.
• Activity on Karta - How you use the platform, including searches, profiles you view, and messages you send.
• Payment information - For paid features, we use Stripe to process payments. We don't store your full card details.

We use your information to run Karta and make it better for you:

• To provide our service - Show your profile to employers, let you discover talent, and enable messaging between candidates and employers.
• To personalize your experience - Surface relevant candidates or opportunities based on your preferences and activity.
• To keep you informed - Send you important updates about your account, messages, and platform changes.
• To process payments - Handle subscriptions and billing for premium features.
• To improve Karta - Understand how people use our platform so we can make it better.
• To keep everyone safe - Detect and prevent fraud, abuse, and security threats.

Your resume contains sensitive information, so we take extra care:

• Resumes are scanned for malware before being made available on the platform.
• We only accept PDF files up to 20MB to ensure compatibility and security.
• Your resume is only accessible to employers you're actively communicating with.
• All resume downloads are logged so you can be confident about who's accessed your information.
• Access to resumes is rate-limited to prevent bulk scraping.

We partner with trusted companies to help run Karta:

• Clerk - Handles secure sign-in and account authentication.
• Stripe - Processes payments securely for premium features.
• Google Cloud - Provides secure storage for resumes and other files.
• PostHog - Helps us understand how people use Karta so we can improve.
• Resend - Delivers transactional emails like password resets and notifications.

These providers are bound by their own privacy policies and only receive the data they need to perform their specific service.

You're in control of your information:

• Update your profile - Edit your information anytime from your account settings.
• Replace your resume - Upload a new resume to replace your existing one.
• Delete your account - Permanently remove your account and all associated data from your settings. We'll cancel any active subscriptions and delete your information from our systems.

We keep your information for as long as your account is active or as needed to provide you our services. When you delete your account, we remove your personal information from our systems, though some information may be retained in backups for a limited time or as required by law.

We use analytics to understand how Karta is used and to improve our service. This may include collecting information about your browser, device, and how you interact with our platform. We may use your approximate location (based on IP address) to provide relevant content. We aim to anonymize data where possible to protect your privacy.

We may update this policy from time to time. When we make significant changes, we'll update the "Last updated" date at the top. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have questions about this privacy policy or how we handle your data, please reach out to us at contact@karta.works. We're happy to help.